Privacy Policy
JJSYSTEM ("Company") values the privacy of MemoTree users and complies with applicable data protection laws. This Policy explains what information we collect, how we use it, and how we store and protect it.
1. Information We Collect
- When signing up or logging in: email address and password
- Automatically collected information: device information, app version, access logs, and service usage records
- When contacting support: name, email address, and inquiry details
- User-provided content: notes, folder structure, images, and other content uploaded or entered by the user
2. Purpose of Use
- To identify users and provide login services
- To provide synchronization, backup, and restore features
- To respond to inquiries and send notices
- To improve service quality, analyze errors, and respond to security issues
To provide login and synchronization features, user data including notes and account information is transmitted from the user's device to the server and stored/processed.
Such data transmission is essential for the core functionality of the service.
3. Retention Period
The Company deletes personal information without delay once the collection and usage purpose has been fulfilled, unless retention is required by applicable law.
4. Sharing with Third Parties
The Company does not provide personal information to third parties without user consent, except when required by law or regulation.
5. User Rights
Users may request access to, correction of, deletion of, or restriction of processing of their personal information by contacting us using the information below.
6. Security Measures
- Minimization of access rights
- Account authentication and security controls
- Security monitoring and vulnerability response
8. Data Storage and Limitation of Liability
The Company strives to safely store user data through synchronization and backup features. However, data may be lost or damaged due to service failures, system errors, network issues, user mistakes, or other circumstances beyond the Company’s control.
The Company shall not be liable for any such data loss or damage, and users are responsible for maintaining their own backups of important data.
7. Contact
Company: JJSYSTEM
Email: onlytree2@nate.com